JUDY BLUE DENIM

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CLEARANCE SALE

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CUSTOMER SERVICE

Contact Us

CUSTOMER SERVICE HOURS 

Monday - Friday 9:00am-6:00pm (ET)

Saturday - Sunday 10am-3pm (ET)

Please allow 48 hours to receive a response by email.

 

 

FAQ's

WHAT HAPPENS IF THERE’S BEEN A DELIVERY MISHAP TO MY ORDER (DAMAGED OR LOST DELIVERY).

We take such matters very seriously and will investigate individual cases thoroughly. In the event of lost mail, we will try to locate the delivery and if there's a clear indication that your order is indeed lost, we'll re-send the order to you at no cost, subject to availability.

HOW DO I ACTIVATE MY ACCOUNT?

The instructions to activate your account will be sent to your email once you have submitted the registration form. If you did not receive this email, your email service provider’s mailing software may be blocking it. You can try checking your junk / spam folder or contact us at info@vibelifestyle.shop.

HOW CAN I CHANGE MY SHIPPING ADDRESS?

By default, the last used shipping address will be saved into to your store account. When you are checking out your order, the default shipping address will be displayed, and you have the option to amend it if you need to.

HOW CAN I TRACK MY ORDERS & PAYMENT?

After logging into your account, the status of your checkout history can be found under Order History. For orders via registered postage, a tracking number will be given to you after the receipt.

HOW DO I CANCEL MY ORDERS BEFORE I MAKE A PAYMENT?

After logging into your account, go to your Shopping Cart. Here, you will be able to make payment or cancel your order.

WHAT ARE THE SHIPPING RATES?

A flat-rate fee for the delivery, no additional charges other than tax.

U.S. Territories shipping charges will be based on the destination.

WHAT ARE THE PAYMENT METHODS AVAILABLE? 

Now, we accept Credit/Debit cards.

 

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What is Moissanite?

 

What is the difference between diamond and moissanite?

To some people, without close inspection, they may appear similar, but there are many differences between them, such as color, brilliance, fire and value. 

Can moissanite be considered a diamond?

No, moissanite cannot be considered a diamond. Both gemstones are different  from the way they are formed, to what they look like. Moissanite possesses an artificial brilliance and lacks the value that a diamond has. It is also created in a lab as opposed to naturally like a diamond.

Why choose moissanite?

Some people choose moissanite as it has a similar appearance to a diamond for a fraction of the cost.

Does moissanite lose its sparkle?

Moissanite will not lose its sparkle as time passes. The clarity and color of the stone won’t change through the years. Dirt and grime are the only common elements that may inhibit a ring’s sparkle until it is cleaned. Damaging the surface of moissanite can inhibit sparkle, as it would for any gemstone.

Is moissanite durable?

Moissanite is one of the toughest known gemstones which makes it perfect for an engagement ring, a piece of jewelry that is usually worn every day. Studies in high pressure research have shown that moissanite stone is highly resistant to breaking and chipping.

Is moissanite as good as a diamond?

Moissanite is the only gemstone that passes as a diamond on a handheld point test. If you want a stone that resembles a diamond without a high price, moissanite is a great option. At the end of the day, preference comes down to personal taste.